Company profile of AT Computers, a.s.
|AT Computers Holding a. s. combined powers with the Polish AB|
AT Computers Holding a.s. (ATCH) combined powers with the Polish company AB quoted on the Warsaw Stock Exchange and newly formed one of the largest trade companies in information and telecommunication technology in Central and Eastern Europe.
AB S.A. is one of the leading distributors of IT goods and electronics with sales of EUR 360 million in 2006. Based on an agreement signed on 19 September 2007 AB, the company registered with Warsaw Stock Exchange, bought all shares in AT Computers Holding a.s. consisting of the following four companies:
• AT Computers – distribution company supplying ICT equipment, consumer electronics and mobile technology products in the Czech Republic.
• AT Computers Slovakia – distributor operating in the Slovak Republic.
• AT Compus – the largest company in the personal computer manufacture business in the Czech Republic with a capacity of 100,000 computers per year.
|We are the largest IT distributor for 2011|
AT Computers, the leading Czech distributor of IT, successful again. Having won the award of IT Distributor of the year 2011, it scored another victory, this time in the poll of ChannelWorld Awards editors of project ChannelWorld and IDG Czech Republic, a.s. publishers.
In the second year of this prestigious poll AT Computers received 29 % of all votes of executive representatives of dealers, service providers, and manufacturers of ICT and consumer electronics and became thus Broadline Distributor of 2011 in the Czech Republic. In the Slovakian version of the poll AT Computers came third.
'The results of the poll confirm the strategy that we have chosen - to pay maximum attention to the wishes of our customers. We are very grateful to our partners for the trust they had in us and we will try not to disappoint them even this year.'
AT Computers was successful in the category Manufacturer of Computers of the Year. We came second in the competition of leading global manufacturers.
our company aims at making your work in selling ICT goods and services as comfortable as possible. Within several years our company became one of the leading distributors on the Czech and Slovak markets.
Following the merger with the Polish AB in October 2007 we became one of the largest distributors in the whole region of the Czech Republic – Slovakia and Poland. We are close to you in seven cities: Ostrava, Praha, Brno, Bratislava, Žilina, Warsaw and Wroclav. We are also available 24/7 at our web site www.atcomp.cz, which was awarded as the best site in the survey by the Computer Business magazine.
We continue to develop the range of our products and to improve the quality of our services in order to become your preferred supplier. We believe that the friendly corporate culture and individual approach that we have tried to build with our customers for a long time will contribute to pleasant business with us. We highly appreciate the possibility to cooperate with you and believe that our cooperation will continue do develop in the future.
|Why are we successful?|
There is an easy answer to this question: We offer
you – our customers – exactly what you ask for. In the
appropriate structure, excellent quality and as soon as
We offer exactly what our customers ask for. We manage a balanced and comprehensive product portfolio, manufacture proprietary PC's, notebooks, servers and industrial workstations of outstanding quality. We are suppliers of computer peripherals, network solutions and additional products.
Our sales mean modern ways and value for money. We tailor our approach to each customer individually. We have implemented system credit management, which we are using successfully.
We help to sell
We help our customers to sell. The sales of our products are supported by professional marketing focusing on brand, dealer and end customer.
Excellent information flow
We provide quick and reliable information. Our customers can make use of a sophisticated and high-speed web interface linked with our information system. You can get accurate and updated information on your order processing status.
Our logistics is quick and reliable. Customers get exactly what they order – and in a timely fashion. This is made possible and supervised by our state-of-the art logistical center, equipped with an ERP/CRM information system.
Within 24 hours
We make effort to prevent problems from happening. However, should they arise, skilled technical support intervenes and a prompt adjustment takes place. Our triumph is what we call Urgent Adjustment – we supply any requested part within mere 24 hours.
Our staff is our real strength. A strong, motivated and resolute team of professionals.
|We rank among TOP 3 distributors in the Czech Republic||
Official distributor for the Czech Republic; award for the development of distribution channels and active work with customers
Official OEM partner
Oficial LSP partner
concern ATC + HP
- first regional partner HP (CZ+SK+PL)
Official distributor for ČR a SR
Each customer is different and special. We make effort to understand our customers as much as possible and provide them with services tailored to their needs and leading their way to success.
Our sales team has firmly defined structure. This simplifies our customers' orientation and their communication with us. Every customer has his or her own personal sales specialist in the individual segment (SMB market, components, retail, system integrators etc.). Specialists are available for each individual PC brand or line, other specialists deal with components, peripherals and products of prestigious brands such as IBM, HP and Acer. Our specialists also deal with special projects such as the Intel Partner Program, digital technology (DIGIMAX Project), and network infrastructure. We are nonetheless successful in Point-Of-Sale system solutions and accessories.
A top-class Call Center is available to our customers for an easy and efficient communication.
An utmost attention is paid to cash flow management, namely to customer credits and payment maturities. Based on individual needs and possibilities of our customers, we focus on a single objective – maximum benefit for our partners and hence their full satisfaction.
Ideal geographical location for the 24-hour logistics within the Czech and Slovak Republics
Training in marketing, strategy and product knowledge
We are aware of the importance of personal meetings with you. This is the reason why we organize regular and specialised training sessions:
ATC Road Show - we will come to you to support your regional activities (9 cities for 650 partners).
Two-day meetings – we meet our long-term partners twice a year and train them on products, marketing and strategy (2 000 various partners, twelve times a year).
Other training is on sales psychology, Networking Forum and specialised technical training.
We produce easy to read datasheets on our products for your customers in the Czech language as well as regular catalogues with the goods and final prices.
Motivation competitions and programmes
Žiju si!/I am enjoying myself! – a year-round programme in which you can obtain many gifts and prizes during the whole year. Besides, we often organize interesting journeys for the best partners (Football European Championship, Ice-Hockey World Championship, skiing, beer festivals, etc.).
We offer many product events every day – interesting bundles or competitions in the sale of selected goods.
Perfect and fast
These two words precisely characterize our logistical department. Forty member staff in our state-of-the-art logistical center make sure that anything our customers ask for is released from the warehouse, packed and sent out.
The whole logistical process is highly automatic. All operations are controlled by an ERP/CRM information system. Registration, movement and completion of goods are tracked exclusively with the use of bar codes. Consignments are made in real time. Thousands of highturnover items are available in a short time due to a unique design and technological linking of the packaging line with a descending shelf system. The completeness of the consignments is checked by scanning the goods. Needless to say, we thoroughly pack each consignment up and add features for the recognition of unauthorized intrusion.
Our Business Card?
Twenty thousand pieces of merchandise in 2700 items distributed daily. And should you have observation regarding our distribution, just tell us. You will help us improve our work for you!
Wide range of possible transport ways
When dispatching our goods to customers we cooperate with all major parcel and pallet forwarders in the CR – DPD, Česká pošta, PPL, Geis, GebruderWeiss – an in that way we offer to our customers a wide range of services and delivery methods, including the possibility to pay upon delivery of the goods by a payment card.
Complaint is not exactly the word we love to hear –
hence we do our best, not have to use it. Should any
complaint arise, however, we are thoroughly prepared
to deal with it.
– that is what we call our triumph in this field. Urgent Adjustment means that you get a requested spare part for any computer of our manufacture within 24 hours. It is simple – you merely tell us which item is to be replaced and we send it out immediately. While the faulty item is not yet packed to be sent to us, a parcel with the replacement part will surely reach you on the following day. We pay due attention to all claims. The average processing time of a complaint is 17 days but one in every ten is settled within two days!
Quick claim processing
We are fully equipped for a quick processing of claims to your satisfaction. Our spare part warehouse keeps necessary parts available throughout the warranty period, and we provide an adequate replacement part even after the warranty expires. Should a particular item be outstored, our engineers will recommend you a hundredpercent compatible replacement with at least the same, but probably even better features. Figures are perhaps boring but in most cases highly eloquent. Hence allow us to quote one more figure: our warehouse has as many as 2500 items permanently on stock.
Nothing is as easy as shopping at our web portal.
You are granted access to complete IT product
database including PC configuration opportunity.
• www.atcomp.cz; www.atcomp.sk
Your contact on our product websites
We make you do business on our web. Listing you as a dealer on our website will enable your customers to purchase from you directly. Leave some part of your concerns to us and enjoy doing good business instead!
• www.triline.cz; www.triline.sk
• www.premionb.cz; www.premionb.sk
We will take care of your own web - in 24 hours
Allow us to take care of your web sites and they will be always up-to-date and attractive four your customers. Without unnecessary work and trouble you will be able to offer over twenty thousand items of which most are in stock. We guarantee a complete assortment, updated and a “hot” offer of products and services. On top of this we will deliver the ordered goods to customers in your name.
Your minimum costs:
We will arrange everything for you and your customers:
Your minimum risk:
Simple and transparent contract, minimum fees. In the first month you can decide whether you wish to use the service. You pay for three months at a time, you can terminate the contract at any time.
Daily update of your database – data for your shop or information system.
Our e-business solution reduces your costs to minimum
Virtual warehouse available
We deliver merchandise to your customer
Information on products
Day-to-day updating of your database
|My objective is to make AT Computers a striving and highly evaluated company. In other words, working with us should be a guarantee of success both for our customers and for our suppliers.|
|Only satisfied customer will get back to us. I know that his or her satisfaction arises namely from the excellent quality of our products and services and from the individual, highly efficient approach to each customer.|
|Top products and services are our foundation stones. However, no success can be reached without focused and efficient communication of these products and services to customers and end users.|
|The right decisions cannot be made without accurate and timely information. We offer highly flexible and user-friendly web sales and information systems.|
|Head of Purchasing
|Broad product range, attractive pricing, goods always ready to be supplied to customers on time. We help you to sell!|
|Cash Flow Manager
|We value our customers highly as we know that their success is our success too. We approach each business partner individually with the objective to set the optimum level of credit and maturity periods.|